Season 3 Episode 6 - Nicholas Smith - "How communication skills define careers"
Nicholas Smith - "How communication skills define careers"
Nicholas is a highly experienced Chief Operating Officer and Technology Strategy and Transformation Executive, with over 20 years of experience in solving enterprise-wide business and technology problems for large organisations in Financial Services and Central Government. He has a proven track record in driving Operational Excellence, enhancing the Colleague Experience, defining and driving execution of Technology and Organisation Strategy.
In this episode, Nicholas shares his secrets to communication and how to build an ethos within your organisation of open, simple and authentic communication that returns amazing results.
We learn about how a strategy lives or dies on how well you can articulate it, and how simplicity of message is key to success.
Nicholas shares with us his ingredients (and how to implement them) for building an organisation that is underpinned by great communication.
These are:
1) Be ruthless in your hiring strategy
2) Be interested in what you do / your business
3) Work hard (at the right things)
4) Great communications throughout the team
5) People are more than assets—look after them
6) Be the custodian of careers (develop your people)